Our website address is: https://aashirwadcomputers.in
Last updated on 1st Oct, 2022
Please read this agreement carefully, as it contains important information regarding your legal rights and remedies.
This Privacy Policy (“Policy”) describes the
policies and procedures on the collection, use, disclosure and
protection of your information when you use our website located
at aashirwadcomputers.in, or the Aashirwad Computers mobile application
(collectively, “Aashirwad Computers Store Platform”) made (“Aashirwad Computers Store”, “Company”, “we”, “us” and “our”), a private company established under the laws of India having its registered office.
The terms “you” and “your” refer to the user of the Aashirwad Computers Platform. The term “Services” refers to any services offered by Aashirwad Computers Store whether on the Aashirwad Computers Store Platform or otherwise.
Please read this Policy before using the Aashirwad Computers Store Platform or
submitting any personal information to Aashirwad Computers Store. This Policy is a
part of and incorporated within, and is to be read along with, the
Terms of Use.
YOUR CONSENT
By using the Aashirwad Computers Store Platform and the Services, you agree and
consent to the collection, transfer, use, storage, disclosure and
sharing of your information as described and collected by us in
accordance with this Policy. If you do not agree with the Policy,
please do not use or access the Aashirwad Computers Store Platform.
POLICY CHANGES
We may occasionally update this Policy and such changes will be
posted on this page. If we make any significant changes to this Policy
we will endeavor to provide you with reasonable notice of such changes,
such as via prominent notice on the Aashirwad Computers Store Platform or to your
email address on record and where required by applicable law, we will
obtain your consent. To the extent permitted under the applicable law,
your continued use of our Services after we publish or send a notice
about our changes to this Policy shall constitute your consent to the
updated Policy.
LINKS TO OTHER WEBSITES
The Aashirwad Computers Store Platform may contain links to other websites. Any
personal information about you collected whilst visiting such websites
is not governed by this Policy. Aashirwad Computers Store shall not be responsible
for and has no control over the practices and content of any website
accessed using the links contained on the Aashirwad Computers Store Platform. This
Policy shall not apply to any information you may disclose to any of
our service providers/service personnel which we do not require you to
disclose to us or any of our service providers under this Policy.
INFORMATION WE COLLECT FROM YOU
We will collect and process the following information about you:
- Information you give us – This includes information submitted when you:
- Create or update your Aashirwad Computers Store account, which may include
your name, email, phone number, login name and password, address,
payment or banking information, date of birth and profile picture. If
you sign in to the Aashirwad Computers Store Platform through third-party sign-in
services such as Facebook, Google Plus or Gmail or any other social
networking or similar site (collectively, “SNS”), an option of which may
be provided to you by Aashirwad Computers Store at its sole discretion, you will
be allowing us to pass through and receive from the SNS your log-in
information and other user data; or
- Provide content to us, which may include reviews, ordering details
and history, favorite vendors, special merchant requests, contact
information of people you refer to us and other information you provide
on the Aashirwad Computers Store Platform (“Your Content”).
- Use our Services, we may collect and store information about you to
process your requests and automatically complete forms for future
transactions, including (but not limited to) your phone number, address,
email, billing information and credit or payment card information.
- Correspond with Aashirwad Computers Store for customer support;
- Participate in the interactive services offered by the Aashirwad Computers Store Platform such as discussion boards, competitions, promotions or
surveys, other social media functions or make payments etc., or
- Enable features that require Aashirwad Computers Store’s access to your address book or calendar;
- Report problems for troubleshooting.
- If you sign up to use our Services as a merchant or a delivery
partner, we may collect location details, copies of government
identification documents and other details (KYC), call and SMS details.
- Information we collect about you – With regard to
each of your visits to the Aashirwad Computers Store Platform, we will
automatically collect and analyses the following demographic and other
information:
- When you communicate with us (via email, phone, through the Aashirwad Computers Store Platform or otherwise), we may maintain a record of your
communication;
- Location information: Depending on the Services
that you use, and your app settings or device permissions, we may
collect your real time information, or approximate location information
as determined through data such as GPS, IP address;
- Usage and Preference Information: We collect information as to how you interact with our Services, preferences expressed, and settings chosen. Aashirwad Computers Store Platform includes the Aashirwad Computers Store advertising services (“Ad Services”), which may collect user activity and browsing history within the Aashirwad Computers Store
Platform and across third-party sites and online services, including
those sites and services that include our ad pixels (“Pixels”), widgets,
plug-ins, buttons, or related services or through the use of cookies.
Our Ad Services collect browsing information including without
limitation your Internet protocol (IP) address and location, your login
information, browser type and version, date and time stamp, user agent, Aashirwad Computers Store
cookie ID (if applicable), time zone setting, browser plug-in types and
versions, operating system and platform, and other information about
user activities on the Aashirwad Computers Store Platform, as
well as on third party sites and services that have embedded our Pixels,
widgets, plug-ins, buttons, or related services;
- Transaction Information: We collect transaction
details related to your use of our Services, and information about your
activity on the Services, including the full Uniform Resource Locators
(URL), the type of Services you requested or provided, comments, domain
names, search results selected, number of clicks, information and pages
viewed and searched for, the order of those pages, length of your visit
to our Services, the date and time you used the Services, amount
charged, details regarding application of promotional code, methods used
to browse away from the page and any phone number used to call our
customer service number and other related transaction details;
- Device Information: We may collect information
about the devices you use to access our Services, including the hardware
models, operating systems and versions, software, file names and
versions, preferred languages, unique device identifiers, advertising
identifiers, serial numbers, device motion information and mobile
network information. Analytics companies may use mobile device IDs to
track your usage of the Aashirwad Computers Store Platform;
- Stored information and files: Aashirwad Computers Store
mobile application Aashirwad Computers Store app) may also access metadata and
other information associated with other files stored on your mobile
device. This may include, for example, photographs, audio and video
clips, personal contacts and address book information. If you permit the Aashirwad Computers Store app to access the address book on your device, we may
collect names and contact information from your address book to
facilitate social interactions through our services and for other
purposes described in this Policy or at the time of consent or
collection. If you permit the Aashirwad Computers Store app to access the calendar
on your device, we collect calendar information such as event title and
description, your response (Yes, No, Maybe), date and time, location
and number of attendees.
- If you are a partner restaurant, merchant or a delivery partner, we
will, additionally, record your calls with us made from the device used
to provide Services, related call details, SMS details location and
address details.
- Information we receive from other sources –
- We may receive information about you from third parties, such as
other users, partners (including ad partners, analytics providers,
search information providers), or our affiliated companies or if you use
any of the other websites/apps we operate or the other Services we
provide. Users of our Ad Services and other third-parties may share
information with us such as the cookie ID, device ID, or demographic or
interest data, and information about content viewed or actions taken on a
third-party website, online services or apps. For example, users of our
Ad Services may also be able to share customer list information (e.g.,
email or phone number) with us to create customized audience segments
for their ad campaigns.
- When you sign in to Aashirwad Computers Store Platform with your SNS account,
or otherwise connect to your SNS account with the Services, you consent
to our collection, storage, and use, in accordance with this Policy, of
the information that you make available to us through the social media
interface. This could include, without limitation, any information that
you have made public through your social media account, information that
the social media service shares with us, or information that is
disclosed during the sign-in process. Please see your social media
provider’s privacy policy and help center for more information about how
they share information when you choose to connect your account.
- If you are partner restaurant, merchant or a delivery partner, we
may, additionally, receive feedback and rating from other users.
COOKIES
Our Aashirwad Computers Store Platform and third parties with whom we partner,
may use cookies, pixel tags, web beacons, mobile device IDs, “flash
cookies” and similar files or technologies to collect and store
information with respect to your use of the Services and third-party
websites.
Cookies are small files that are stored on your browser or device by
websites, apps, online media and advertisements. We use cookies and
similar technologies for purposes such as:
- Authenticating users;
- Remembering user preferences and settings;
- Determining the popularity of content;
- Delivering and measuring the effectiveness of advertising campaigns;
- Analyzing site traffic and trends, and generally understanding the
online behaviors and interests of people who interact with our services.
A pixel tag (also called a web beacon or clear GIF) is a tiny graphic
with a unique identifier, embedded invisibly on a webpage (or an online
ad or email), and is used to count or track things like activity on a
webpage or ad impressions or clicks, as well as to access cookies stored
on users’ computers. We use pixel tags to measure the popularity of our
various pages, features and services. We also may include web beacons
in e-mail messages or newsletters to determine whether the message has
been opened and for other analytics.
To modify your cookie settings, please visit your browser’s settings.
By using our Services with your browser settings to accept cookies, you
are consenting to our use of cookies in the manner described in this
section.
We may also allow third parties to provide audience measurement and
analytics services for us, to serve advertisements on our behalf across
the Internet, and to track and report on the performance of those
advertisements. These entities may use cookies, web beacons, SDKs and
other technologies to identify your device when you visit the Aashirwad Computers
Store Platform and use our Services, as well as when you visit other
online sites and services.
Please see our Cookie Policy for
more information regarding the use of cookies and other technologies
described in this section, including regarding your choices relating to
such technologies.
USES OF YOUR INFORMATION
- We use the information we collect for following purposes, including:
- To provide, personalize, maintain and improve our products and
services, such as to enable deliveries and other services, enable
features to personalize your Aashirwad Computers Store account;
- To carry out our obligations arising from any contracts entered
between you and us and to provide you with the relevant information and
services;
- To administer and enhance the security of our Aashirwad Computers Store
Platform and for internal operations, including troubleshooting, data
analysis, testing, research, statistical and survey purposes;
- To provide you with information about services we consider similar
to those that you are already using, or have enquired about, or may
interest you. If you are a registered user, we will contact you by
electronic means (e-mail or SMS or telephone) with information about
these services;
- To understand our users (what they do on our Services, what features
they like, how they use them, etc.), improve the content and features
of our Services (such as by personalizing content to your interests),
process and complete your transactions, make special offers, provide
customer support, process and respond to your queries;
- To generate and review reports and data about, and to conduct research on, our user base and Service usage patterns;
- To allow you to participate in interactive features of our Services, if any; or
- To measure or understand the effectiveness of advertising we serve
to you and others, and to deliver relevant advertising to you.
- If you are a partner restaurant or merchant or delivery partner, to
track the progress of delivery or status of the order placed by our
customers.
- to carry out academic research with academic partners.
We may combine the information that we receive from third parties
with the information you give to us and information we collect about you
for the purposes set out above. Further, we may anonymize and/or
de-identify information collected from you through the Services or via
other means, including via the use of third-party web analytic tools. As
a result, our use and disclosure of aggregated and/or de-identified
information is not restricted by this Policy, and it may be used and
disclosed to others without limitation.
We analyses the log files of our Aashirwad Computers Store Platform that may
contain Internet Protocol (IP) addresses, browser type and language,
Internet service provider (ISP), referring, app crashes, page viewed and
exit websites and applications, operating system, date/time stamp, and
clickstream data. This helps us to administer the website, to learn
about user behavior on the site, to improve our product and services,
and to gather demographic information about our user base.
DISCLOSURE AND DISTRIBUTION OF YOUR INFORMATION
We may share your information that we collect for following purposes:
- With Service Providers: We may share your
information with our vendors, consultants, marketing partners, research
firms and other service providers or business partners, such as Payment
processing companies, to support our business. For example, your
information may be shared with outside vendors to send you emails and
messages or push notifications to your devices in relation to our
Services, to help us analyze and improve the use of our Services, to
process and collect payments. We also may use vendors for other
projects, such as conducting surveys or organizing sweepstakes for us.
- With Partner Restaurants/Merchant: While you place a
request to order food through the Aashirwad Computers Store Platform, your
information is provided to us and to the restaurants/merchants with whom
you may choose to order. In order to facilitate your online food order
processing, we provide your information to that restaurant/merchant in a
similar manner as if you had made a food order directly with the
restaurant. If you provide a mobile phone number, Aashirwad Computers Store may
send you text messages regarding the order’s delivery status.
- With Academic Partners: We may share your information with our academic partners for the purpose of carrying out academic research.
- With Other Users: If you are a delivery partner, we
may share your name, phone number and/or profile picture (if
applicable), tracking details with other users to provide them the
Services.
- For Crime Prevention or Investigation: We may share this information with governmental agencies or other companies assisting us, when we are:
- Obligated under the applicable laws or in good faith to respond to court orders and processes; or
- Detecting and preventing against actual or potential occurrence of
identity theft, fraud, abuse of Services and other illegal acts;
- Responding to claims that an advertisement, posting or other content violates the intellectual property rights of a third party;
- Under a duty to disclose or share your personal data in order to
enforce our Terms of Use and other agreements, policies or to protect
the rights, property, or safety of the Company, our customers, or
others, or in the event of a claim or dispute relating to your use of
our Services. This includes exchanging information with other companies
and organizations for the purposes of fraud detection and credit risk
reduction.
- For Internal Use: We may share your information
with any present or future member of our “Group” (as defined below)or
affiliates for our internal business purposes The term “Group” means,
with respect to any person, any entity that is controlled by such
person, or any entity that controls such person, or any entity that is
under common control with such person, whether directly or indirectly,
or, in the case of a natural person, any Relative (as such term is
defined in the Companies Act, 1956 and Companies Act, 2013 to the extent
applicable) of such person.
- With Advertisers and advertising networks: We may
work with third parties such as network advertisers to serve
advertisements on the Aashirwad Computers Store Platform and on third-party
websites or other media (e.g., social networking platforms). These third
parties may use cookies, JavaScript, web beacons (including clear
GIFs), Flash LSOs and other tracking technologies to measure the
effectiveness of their ads and to personalize advertising content to
you.
While you cannot opt out of advertising on the Aashirwad Computers Store
Platform, you may opt out of much interest-based advertising on third
party sites and through third party ad networks (including DoubleClick
Ad Exchange, Facebook Audience Network and Google AdSense). For more
information, visit www.aboutads.info/choices.
Opting out means that you will no longer receive personalized ads by
third parties ad networks from which you have opted out, which is based
on your browsing information across multiple sites and online services.
If you delete cookies or change devices, your opt out may no longer be
effective.
- To fulfill the purpose for which you provide it.
- We may share your information other than as described in this Policy if we notify you and you consent to the sharing.
DATA SECURITY PRECAUTIONS
We have in place appropriate technical and security measures to secure the information collected by us.
We use vault and tokenization services from third party service
providers to protect the sensitive personal information provided by you.
The third-party service providers with respect to our vault and
tokenization services and our payment gateway and payment processing are
compliant with the payment card industry standard (generally referred
to as PCI compliant service providers). You are advised not to send your
full credit/debit card details through unencrypted electronic
platforms. Where we have given you (or where you have chosen) a username
and password which enables you to access certain parts of the Aashirwad Computers
Store Platform, you are responsible for keeping these details
confidential. We ask you not to share your password with anyone.
Please we aware that the transmission of information via the internet
is not completely secure. Although we will do our best to protect your
personal data, we cannot guarantee the security of your data transmitted
through the Aashirwad Computers Store Platform. Once we have received your
information, we will use strict physical, electronic, and procedural
safeguards to try to prevent unauthorized access.
OPT-OUT
When you sign up for an account, you are opting in to receive emails
from Aashirwad Computers Store. You can log in to manage your email preferences [here] or
you can follow the “unsubscribe” instructions in commercial email
messages but note that you cannot opt out of receiving certain
administrative notices, service notices, or legal notices from Aashirwad Computers
Store.
If you wish to withdraw your consent for the use and disclosure of
your personal information in the manner provided in this Policy, please
write to us at [•]. Please note that we may take time to process such
requests, and your request shall take effect no later than 5 (Five)
business days from the receipt of such request, after which we will not
use your personal data for any processing unless required by us to
comply with our legal obligations. We may not be able offer you any or
all Services upon such withdrawal of your consent.
GRIEVANCE OFFICER AND AASHIRWAD COMPUTERS STORE PLATFORM SECURITY
If you have any queries relating to the processing or usage of
information provided by you in connection with this Policy, please email
us at support@aashirwadcomputer.in or write to our Grievance Officer at the following address:
Aashirwad Computers Store Grievance Officer
Bangalore – Karnataka
If you come across any abuse or violation of the Policy,
please report to support@aashirwadcomputer.in
Further, please note that the Aashirwad Computers Store Platform stores your
data with the cloud platform of hostinger.in., which may store this data
on their servers located outside of India. Hostinger.in security
measures in place to protect the loss, misuse and alteration of the
information, details of which are available at https://hostinger.in/.
The privacy policy adopted by Hostinger are detailed in https://www.hostinger.in/privacy-policy. In
the event you have questions or concerns about the security measures
adopted by Hostinger, you can contact their data protection / privacy
team / legal team or designated the grievance officer at these
organizations, whose contact details are available in its privacy
policy, or can also write to our Grievance Officer at the address
provided above.
For any query, please feel free to reach us: support@aashirwadcomputer.in