Replacement will be processed only if:
- If the Product is DOA ( Dead On Arrival)
- It is determined that the product was not damaged while in your possession, Please Take the Unboxing Video for the same from the Original packing at the time of delivery only then accepted if not rejected.
- Intimate us at the time of delivery for returns after sending unboxing the product.
- The product is returned in original condition (with brand’s/manufacturer’s box, MRP tag intact, user manual, warranty card and all the accessories therein)
- Goods once sold will not be taken back or exchanged. Once invoice made cannot be modified or cancelled for any reasons thereof.
- Physical damage / mishandling of products / Tampering of warranty stickers – do not cover warranty.
- All products sold by us require technically qualified / PC Hardware engineer for installation.
- For
only components purchased Buyers will have 3 days from the date of
delivery for the replacement of the product if the product is DOA or
Faulty and 7 days on purchase of a complete PC set for the replacement
of the product if the product is DOA or Faulty.
- Beyond this time the manufacturer warranty will be applicable from our invoice which can be claimed from the Authorised service centre of the Brand
Terms and Conditions
Price,
specifications and terms of offers are subject to change without
notice. Aashirwad Computers Store is not responsible for typographical and/or
photographical errors. Retail products are accompanied by the original
manufacturer warranty.Aashirwad Computers Store does not offer any technical
support or sales advice.
Customer pays return shipping charges for
all warranty services. Aashirwad Computers Store reserves the right to refuse
service to anyone. Aashirwad Computers Store cannot guarantee the compatibility of
items. Please contact the manufacturer(s) directly if you have issues
or concerns regarding compatibility.
Physical Damage Policy
Physical
damage to any product purchased at Aashirwad Computers Store will effectively
void warranty coverage. Improper Installation of CPU fans and/or
improper clocking may cause CPUs to chip. CPUs that are chipped, burnt
or have bent pins are considered physically damaged and cannot be
returned for replacement. Physical damage includes but is not limited to
improper handling and/or any other type of damage sustained by
irregular usage. As a result, Aashirwad Computers Store will return any physically
damaged Products back to the customer at the customer’s expense.
Processing Time
You
can expect your order to be processed within approximately 24-48 hours,
provided the items are in stock and there are no problems with payment
verification. Although Aashirwad Computers Store does not guarantee same
day-shipping we shall strive to do so wherever possible. Orders are not
processed on weekends and holidays.
Product Listings
Aashirwad Computers Store strives for accuracy in all item descriptions,
photographs, compatibility references, detailed specifications, pricing,
links and any other product-related information contained herein or
referenced on our website. Due to human error and other determinate we
cannot guarantee that all item descriptions, photographs, compatibility
references, detailed specifications, pricing, links and any other
product-related information listed is entirely accurate, complete or
current, nor can we assume responsibility for these errors.
In the
event a product listed on our website is labeled with an incorrect price
due to some typographical, informational, technical or other error, Aashirwad Computers Store shall at its sole discretion have the right to refuse
and/or cancel any order for said product and immediately amend, correct
and/or remove the inaccurate information. Additionally, all hyperlinks
to other websites from Aashirwad Computers Store are provided as resources to
customers looking for additional information and/or professional
opinion. Aashirwad Computers Store does not assume responsibility for the claims
and/or representations made on these or any other websites
Warranty Terms
All
products sold by us carry only carry-in warranty. Shipping charges (To
& Fro) to service center has to be borne by the customer.
Where
the words “Direct Warranty” or “Manufacturer Warranty” are mentioned it
means warranty is direct by Manufacturer / Distributor.
We
request the customer to send the copy of our invoice and delivery
challan for warranty purposes always when there is a service problem for
products. Shipping will be paid by the customer for the same.
Goods
once sold will be accepted for warranty repair / replacement only if
they are in good physical condition. Products with broken / burnt pins,
pen / pencil markings, cracks, missing / tampered components / warranty
stickers damaged will be rejected and considered warranty void in above
conditions.
Warranty clause stand void for damage caused due to
mishandling of equipments for any reasons causing damage of the products
like lack of knowledge, improper handling, electricity problem etc., on
the basis that under normal condition there would have been no damage
of the product.
Warranty is against manufacturing defects only, and
as per manufacturers warranty policy. In case manufacturer has local
service centre then for warranty the customer has to approach the
service center directly with the purchase details.
Products under warranty will either be repaired or replaced as per manufacturer/ supplier warranty policy.
We
reserve the right to reject material received for warranty without
accessories, manuals, Software CD’s / DVD’s & outer box packing.
Any
service litigations or problems have to address directly to
manufacturers/distributor/company direct dealer address only. We are not
responsible for any litigation thereof.
Warranty service will be given only where the full payment is made on the due date.
Delivery Time
Delivery dates are relative to your location. You can track the status of your shipment with the docket number that will be mailed to you.
Aashirwad Computers Store is not liable for any delay in delivery by the courier company / postal authorities. These are beyond our control and is subject to conditions faced at the courier company.
Note: Due to the Current COVID-19 pandemic the delivery time may be longer than usual.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Note:
If you are requesting for a Refund once the Order is placed, 2.5% of the Order value will be deducted as surcharges / gateway charges and the remaining amount will be credited to your account.
We will refund within 3 to 5 working days from the date of request for a refund. It can take up to 7 working days to reflect in your account (original source) after refund from our end.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@pcstudio.in.
Out of Stock
If product is not in stock, Aashirwad Computers Store has every right to cancel the order without intimation to customer, email should be sent for cancelled order. In the event of Out Of Stock, full amount will be refunded to customer.