Thank you for shopping at aashirwadcomputers.in. We strive to provide you with high-quality Computer & IT Products. However, we understand that there may be occasions when you need to return a product or request a refund. This Return and Refund Policy outlines our guidelines for returns, exchanges, and refunds to ensure your satisfaction.
- Eligibility for Returns and Refunds:
- Defective or Damaged Products: If you receive a defective or damaged product, please contact our customer support within 2 days of delivery to initiate a return or exchange. We will assess the issue and provide you with a resolution.
- Incorrect Products: If you receive an incorrect product, please notify us within 2 days of delivery. We will arrange for the correct product to be shipped to you, or provide a refund or exchange as per your preference.
- Change of Mind: We accept returns for change of mind or non-defective products within 2 days of delivery. However, the product must be unused, in its original packaging, and in resalable condition. Please note that return shipping costs apply.
- Return Process:
- To initiate a return or exchange, please contact our customer support team. Provide them with your order details and a clear explanation of the reason for the return.
- Please securely package the product and ship it back to us using a reliable shipping method. You are responsible for the return shipping costs.
- Once we receive the returned product, our team will inspect it to ensure it meets the return eligibility criteria. We will then process your refund, exchange the product, or provide you with store credit as per your request.
- Refund Policy:
- Refunds will be issued using the original payment method used for the purchase. Please allow 7-10 days for the refund to reflect in your account, as it may vary depending on your payment provider.
- If you choose a refund for a non-defective product, a restocking fee may apply. This fee will be deducted from your refund amount.
- Shipping and handling charges are non-refundable, unless the return is due to our error or a defective/damaged product.
- Refunds for products purchased through promotional offers or discounts will be based on the actual amount paid, not the original price.
- Warranty:
- Products purchased from aashirwadcomputers.in come with a manufacturer’s warranty. Please refer to the specific product’s warranty documentation for details on coverage and procedures.
- Contact Us:
- If you have any questions, concerns, or requests regarding our Return and Refund Policy, please contact us using the information provided on our website. Our customer support team will be happy to assist you.
By making a purchase on our website, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Return and Refund Policy.